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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Troutman

Sarah Troutman

January 29, 2026

5  out of  5
rating by Sarah Troutman
"I worked with Brenda in the office. During our brief interactions, it was clear that she values her work, her clients and you can actually hear it in her voice when you speak. There is warmth, care, hospitality...all the things you would hope for when handling such a personal transaction. Highly recommend!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Sarah Benson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Quinn Belton

January 29, 2026

5  out of  5
rating by Quinn Belton
"Working with Nelson was a great experience. He was thorough, transparent, and took the time to walk me through multiple insurance options to ensure I had all details. His communication was clear and timely, and his professionalism stood out. I would highly recommend Nelson to anyone looking for reliable insurance guidance."
We responded:
"Thanks so much for the amazing review, Quinn! We really appreciate your support here in Columbia . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sarah Benson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Columbia . "
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debra jeter

January 28, 2026

5  out of  5
rating by debra jeter
"I spoke with Mrs. Brenda and and she was the BEST representative alone with Ms. Angelette, who I admire as well. Customer service was on point! Thank you ladies so much for all your help!! Much love to you both!"
We responded:
"Thanks so much for the fantastic rating, debra! We are so glad you had a positive experience with us here on State Farm Agent Sarah Benson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jordan HVAC

January 16, 2026

5  out of  5
rating by Jordan HVAC
"I Got a quote for home insurance, the 2 agents that i dealt with, were both named Brenda, but they both made the experience easy going, smooth, and the price was great! Will highly recommend their services here!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sarah Benson’s Team. "
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Lionel Youmbi

January 2, 2026

5  out of  5
rating by Lionel Youmbi
"Fantastic service! I had a complicated issue with the DMV, and the staff here handled it quickly and professionally. They really step up when you need them most. Highly recommend this team for anyone looking for an agent who actually cares!"
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Devin Williams

December 15, 2025

5  out of  5
rating by Devin Williams
"They went all out for me when i really needed my insurance to be proved its crazy not to be cliche, i appreciate it beyond man. Never had insurance help me like this, amanda and the lady in the front were overly nice man"
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Aly D

December 15, 2025

5  out of  5
rating by Aly D
"Extremely friendly, patient, and knowledgeable with the company policies. Highly recommend this State Farm. Ask for Amanda because she will take good care of you."
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Ashley Scarborough

December 11, 2025

5  out of  5
rating by Ashley Scarborough
"Nelson gave me a wonderful experience while providing me with insurance. Very professional. Best ever!"
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Samuel Murphy

November 26, 2025

5  out of  5
rating by Samuel Murphy
"Nelson did a really good job helping me set up my insurance for health and auto 10/10 customer service."
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Ricky Jacobs

November 25, 2025

5  out of  5
rating by Ricky Jacobs
"Amanda is one of the best agents that I have ever dealt with. She always returns phone call as well as explain the situation clearly."
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Carlton Brewer

November 18, 2025

5  out of  5
rating by Carlton Brewer
"Hi It was a pleasure was talking to Amanda Nelson,she was energetic and very informative.Love doing business keep it up!"
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Terrilyn Sumter

November 9, 2025

5  out of  5
rating by Terrilyn Sumter
"My cousin and I had a wonderful experience working with Amanda Nelson. She was very efficient, knowledgeable, patient and kind. She worked with us diligently and gave great advice until all was in order. We really appreciate you, Amanda. Thank you."
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Brittani Fair

October 30, 2025

5  out of  5
rating by Brittani Fair
"Mrs. Brenda was excellent and attentive to all of my questions and concerns."
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Sherbert Williams

October 2, 2025

5  out of  5
rating by Sherbert Williams
"Service was great. Agent was knowledgeable and very helpful in explaining the policy. I feel Amanda went beyond the call of duty to insure I was satisfied the services rended. Great job! Promote now."
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Esau León

October 2, 2025

5  out of  5
rating by Esau León
"Gracias ala ayuda de brenda tengo aseguranza en state farm es muy amable y confiable😍"
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Keishon Javis

October 1, 2025

5  out of  5
rating by Keishon Javis
"Nelson gave me a wonderful experience had so much patience with me 🥰broke every policy down for me to understand what am spending my money on. Thank you Nelson"
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norma rodriguez

October 1, 2025

5  out of  5
rating by norma rodriguez
"I’ve had such a great experience with Sarah Benson State Farm! The team is extremely professional, friendly, and always willing to go the extra mile to help. They provide excellent customer service, answer all my questions with patience, and make sure I fully understand my options. You can tell they’re very knowledgeable and genuinely care about their clients. It feels good to have peace of mind knowing my insurance is handled by people I can trust. I highly recommend Sarah Benson State Farm to anyone looking for reliable coverage and top-notch service!"
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Michael Gamble

September 10, 2025

5  out of  5
rating by Michael Gamble
"Absolutely love the service and the ladies here they are extremely helpful high beautiful spirited people and I’m glad I chose them to be my insurance providers, when I call in I always get the help and answers to my questions I need, and when I finally came in to visit the office I was treated like family and like I’ve been here before, would highly recommend to any and everyone to come be apart of this family! And Penny is so wonderful and she is always helping and making sure I have all my needs met!"
We responded:
"Michael: Thank you for your 5 Star review! I am happy we made you feel like family! We value our customers and appreciate you allowing us to serve as your State Farm Agent. Penny takes great pride in making sure she provides our customers with the best experience when they come to our office."
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Queen Piece

September 3, 2025

5  out of  5
rating by Queen Piece
"Called in for same day insurance and ms Amanda Nelson was extremely helpful. She verified all of my information was correct on my new policy and she took her time explaining policies that State Farm offers. If she offer you something with in your policy she is offering it in your best interest so please add it to your policy. Ms Nelson personality is all amazing. 10 of 10 do recommend THANK YOU!!!!!!"
We responded:
"Queen: Thank you for your amazing feedback. Amanda's attention detail, thorough coverage explanations, and genuine care for our customers exemplify the high standard of service we aim to deliver. It's wonderful to know her personality made such a good impression! - Sarah"
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Deiondre Mack

August 11, 2025

5  out of  5
rating by Deiondre Mack
"Amanda Nelson is great. Very communicative and thorough with her explanations, making sure I understand everything. Always eager to help!"
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Pedro Castillo

August 8, 2025

5  out of  5
rating by Pedro Castillo
"Great service, great people and sweet. Thank you Amanda and Brenda for all you do!"
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Evie Kooris

August 1, 2025

5  out of  5
rating by Evie Kooris
"Sarah Benson’s office went above and beyond for me when I needed some help with my policy. Brenda in particular was kind, quick, and helpful. 10/10!"
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Everette Knapper

August 1, 2025

5  out of  5
rating by Everette Knapper
"I want to thank Brenda Taylor for making my transition a smooth one. You're the best!"
We responded:
"Everette- Welcome to Sarah Benson State Farm Family! I am glad Brenda made your transition to State Farm smooth. Please let us know if you need any further assistance- Sarah"
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Idalia Turcios

July 24, 2025

5  out of  5
rating by Idalia Turcios
"Very grateful for the help and the hospitality. Very nice staff !! Thankful for all the help they us I’m very satisfied with the service they provide:)"
We responded:
"Idalia - I am happy to hear our team was able to assist you with your needs. We strive to provide a warm and welcoming environment for our customers. - Sarah"
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Anthony Dayse

July 23, 2025

5  out of  5
rating by Anthony Dayse
"Brenda did a wonderful job helping me determine which product would best suit my family needs for rental insurance! I highly recommend her!"
We responded:
"Anthony- Thank you for your five-star review. Brenda is a valuable member of our team! She strives to insure she assist customers with products which are best for their needs. - Sarah"